Frequently Asked Questions

 
We have tried to anticipate the questions you may have about Crazy Flooring Deals on this page. If you have a question not listed here, please just give one of our salespeople a call today.

How do I get my new flooring installed?

 
Installation is a very important part of your flooring project. Making sure you get your new floors installed correctly and professionally will add to your investment. We recommend you get referrals and check references. Click here to learn more about how to find a professional installer.

Why can't I order online without a salesperson?

 
Call us old school, but we still believe buying flooring should be done person to person. There are so many variables with any flooring project, and speaking to a professional salesperson with years of experience just makes the entire process smoother. They will manage your project to completion. Don't worry, this won't add to the cost of your floors. We have used salespeople for over 65 years, and our prices are still the lowest in the business.

How are you able to sell brand name flooring for so much less than everyone else?

 
The short answer is that Beckler's Crazy Flooring Deals can sell at wholesale prices because of our buying power and proximity to the major carpet manufacturers in Dalton, GA. For 65 years, we have maintained strong relationships with these major mills and suppliers. Combined with our 104,000 square foot warehouse, we buy truckloads and pass the savings onto our customers. We have survived 2 recessions because serving our customers has always been our number one priority.

Can I drive to your store and shop in person?

 
Absolutely. If you are within driving distance of Dalton, please come and see us. We have a 26,000 square foot showroom with flooring from almost every manufacturer and supplier in the industry. You can also tour our 104,000 square foot warehouse and see specials and deals not on our website. Call ahead to set up an appointment, or just stop by during normal business hours. We are on exit 328 on Interstate 75. Here is our contact information. If you can't make it to our store, watch our Virtual Tour here.

Can I buy a brand or product not listed on your website?

 
Yes. It is almost impossible to list every flooring brand and product available. There are many brands not listed on our website that you can purchase. If you have a question about a brand not listed, please contact us via email or just give one of our salespeople a call at 1-800-941-4919. Visit our Staff page or just send an email to sales@crazyflooringdeals.com

Do you warranty your products?

 
Most products offer manufacturing warranties from a few years to lifetime. Every product is different and your sales person can let you know the warranty of the items you are shopping for. We do have specials and closeouts that may or may not have warranties. A copy of your warranty is available upon request. More info on our Warranty Policy

What if I don't like my floor?

 
We take every measure to make sure you will love your new flooring before we ship it to you. We will send you an actual sample of the material for your approval before it ever leaves our warehouse. While there is always a possibility of unforeseeable issues, we do have a friendly return policy if you needed to return any or all of your order. Click here for info on our return policy.

What if I don't receive what I ordered?

 
This is very rare, but we are human, so errors can occur. If we ship you an incorrect item, we will expedite the correct item at our expense and pay the return freight charges back to our warehouse. Click here for more info on our policy.

How will you treat me after the sale?

 
We have been in business for over 65 years and have always taken care of our customers. During that time, we have survived 2 major recessions and have employees who have been here for 30 to 40 years. We also have customers who have been buying from us for decades. Our customers are number one and we pledge to be here after the sale and for decades to come. Unlike many online flooring companies, we have built our reputation face to face, and you will be treated with the same care and respect as if you were standing in our showroom.

More Infomation

 
[ FAQs ]
[ Ordering ]
[ Shipping ]
[ Cancellation Policy ]
[ Return Policy ]
[ Samples ]
[ Warranty ]